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Sales:
Toll Free: 800-820-3908
Telephone: 210-820-3830

Support:
Telephone 210-820-3830
Fax 210-820-3344

Merchandise Return Policy

 

* Original receipt is required for all returns and/or exchanges.

 

* We accept returns and exchanges fourteen (14) days from date of purchase.

 

* Non-returnable, non-refundable exceptions to the 14-day return/exchange policy include: Special order items, test equipment,

   batteries, custom cable assemblies, pre-cut wire or cable, and any item modified, altered, or missing retail packaging with original contents.

 

* A 15% restocking fee may be charged on returned product.

 

* Intertex Electronics, Inc. offers a 90-day limited warranty, which covers defects in materials or workmanship in originally purchased product from

  date of original purchase. Product may be replaced or repaired at Intertex and manufacturer discretion.

 

* Return Authorization is required (RA). Please contact Intertex customer service department

   toll-free at 800-820-3908 in the event you wish to return an order.

 

*Claims for shipping damage need to be reported within 2 weeks of receiving package

 

 

 Freight it's non refundable on non defective product returns.


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